First of all, the term ‘change management’ is commonly associated with the field of Business Studies. Since we live in a business world, a good knowledge and particular skills that can be acquired during this course may bring a significant number of benefits for the learners. In general, the notion of change management defines a process that deals with any organizational change occurred within different companies or corporations. Additionally, it includes the concept of project management that implies a number of different activities that require significant efforts. With the rise of a new technology, people should be able to such dramatic changes, and that’s the reason why change management should be a part of students’ education.
As it was already mentioned, this notion has a close relation to the area of business. Needless to say, that this discipline may cause the numerous difficulties for the college undergraduates during their learning process. One of the most common challenges is the issue related to remembering some definitions included in the studying materials. In this case, apart from the teaching materials provided by the educators, they should apply some interactive techniques in the learning process. A great example of such techniques is related to the use of flashcards. These information cards may be used by college professors as the important tools needed for students to complete particular class assignments.
What is more, if you notice that some terms and definitions are difficult to be memorized, you can create change management flashcards as well. As a result, you will have a better chance to remember these challenging notions. Apart from that, while preparing for tests or exams on this discipline, you may use these flashcards to recall everything you have already learned.
What is change management not? Organisational change is not: 1) about personal change (leadership, psychology) 2) creating new organizations (entrepreneurship, innovation, enterprises) What is change management / organizational change? Change management is on what is happening inside existing organizations and in their environment. Is has something to do with organization. Read more…
active listening occurs when an individual makes a conscious effort to hear and understand the message being conveyed ADKAR model a change management model that is utilized to assess individual change management issues; five building blocks -awareness, desire, knowledge, ability, and reinforcement in regards to the change initiative- are necessary Read more…
old state –> unfreeze–> change–>refreeze–> new state Lewin’s Process of Org Structure: unfreezing stage in Lewin’s procces by which ppl become aware of the need for change refreezing stage in Lewin’s process where making new behaviors relatively permanent & resistant to further change change agent – a person responsible for Read more…
What is change management? Brown (2011) “Change is the name of the game in manaement today.” Why do people resist change? Armstrong (2012) states that people resist change for a variety of different reasons, and they feel that the proposed change is asking them to do more for less. List Read more…
Cognitive conflict Issue-based differences in perspectives or judgments Affective conflict Emotional disagreement directed toward other people Devil’s advocate A person who has the job of criticizing ideas to ensure that their downsides are fully explored Dialectic A structured debate comparing two conflicting courses of action Avoidance A reaction to conflict Read more…
What is Adaptability? Adaptability is the ability to adjust to changed, unexpected, or ambiguous situations by actively seeking information and by demonstrating openness and support of different and innovative change ideas. What are the 3 elements of Adaptability? Cognitive flexibility, Emotional flexibility, and Dispositional flexibility. Describe Cognitive flexibility. The ability Read more…
Five elements that support management’s effective attainment of organizational goals planning, organizing, directing, controlling resources, and staffing Define Management the process of working with and through people to achieve organizational goals 2 essential pieces in organizations that must be integrated effectively to lead to high performance. Management and Leadership What Read more…
What makes change so difficult for organizations? -environmental pressures mount where structures to improve quality, lower costs, and meet the needs of key stakeholders. -w/o proper management of change process, resistance often arises among key stakeholders which hinders change. Why must an organization prepare for each phase of change? -phases Read more…
What is change management? approach to transitioning ind. teams/org to a desired future state. Change agent individual or group that helps to bring about strategic chanage in an organisation What causes org. change Is driven by: External Events: Competition, change in customer taste, social changes, recession, political and legal pressures, Read more…
Discovery Phase Identify need for change Communicate need for change Approval/Rejection of need for change Planning Phase Develop change request Submit ECR & review by Change Analyst Review ECR by R&D PTG ownder Regulatory Status Route ECR to CCB for approval Implementation Phase Develop & submit changes Approve submitted changes Read more…
What are the two images of managing? management as shaping vs management as control Management as Controlling -(image of management) -most dominant image of management linked to activities like panning, supervising, organizing, directing, reporting, budgeting and coordinating -resources are allocated to departments and staff have refined roles organization seen as Read more…
Why is change management needed? Change management is needed because people make planning difficult; and they make changing even more challenging. Why does change need to be managed? * Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of Read more…
external forces for change (name the 4) originate outside the organization: 1. demographic characteristics 2. technological advancements 3. shareholder, customer, and market changes 4. social and political pressures internal forces for change (name the 2) come from inside the organization; might be subtle such as low job satisfaction 1. human Read more…
Kurt Lewin -emigrated from Germany in 1930’s -founder of social psychology 3 stages of theory 1. Unfreeze 2. Change 3. Freeze (or Refreeze) 1. Unfreeze 1. getting ready to change -getting to point of understanding that change is necessary -getting ready to move away from comfort zone -preparing yourself or Read more…
External forces for change Originate outside the organization. Such forces often apply to your organization and its competitors or even entire industries Demographics, technological advancements, shareholder, customer, and market changes, social and political pressures Internal forces to change come from inside the organization HR problems and prospects, managerial behavior and Read more…
What could go wrong with change management? ✦Data loss ✦Unauthorized changes ✦Resistance to changes ✦Not testing a change sufficiently or correctly How to reduce risk of things that can go wrong? ❑ Perform an Audit ✦Walkthrough ✦Asses risk ✦Test controls 3 Types of IT Controls ❑ Company-Level Controls ❑ Application Read more…
Change Any alteration in the internal or external environments. Organisational Change The adoption of a new idea or behaviour resulting in a difference in the form of operations in a business Managing Change – some changes are forced, some are planned. – ability manage, embrace and adapt change will determine Read more…
What are the main reasons that people resist change within an organization? 1. Change is about future but we live in the present 2. Change is perceived as being always destructive 3. More work 4. Uncertainty 5. Ruining existing plans Three Phases of Change 1. Current State – employees live Read more…
5 stages of Organizational Decline Blinded Inaction Faulty Action Crisis Dissolution managing Change resistance to change is casued by self-interest, misunderstanding and distrust, and a general intolerance for change. 8 Reasons for resistance of change 1. Fear of the unknown 2. Fear for loss of security 3. Fear for loss Read more…
change management the pricess, tiols and techniques to manage the people side of change to achieve the required business results leadership/sponsorship project management change management project change triangle model leadership/spinsorship provides guidance/governance project management gives structure to the technical side of the change change management supports the people side of Read more…