First of all, the term ‘change management’ is commonly associated with the field of Business Studies. Since we live in a business world, a good knowledge and particular skills that can be acquired during this course may bring a significant number of benefits for the learners. In general, the notion of change management defines a process that deals with any organizational change occurred within different companies or corporations. Additionally, it includes the concept of project management that implies a number of different activities that require significant efforts. With the rise of a new technology, people should be able to such dramatic changes, and that’s the reason why change management should be a part of students’ education.
As it was already mentioned, this notion has a close relation to the area of business. Needless to say, that this discipline may cause the numerous difficulties for the college undergraduates during their learning process. One of the most common challenges is the issue related to remembering some definitions included in the studying materials. In this case, apart from the teaching materials provided by the educators, they should apply some interactive techniques in the learning process. A great example of such techniques is related to the use of flashcards. These information cards may be used by college professors as the important tools needed for students to complete particular class assignments.
What is more, if you notice that some terms and definitions are difficult to be memorized, you can create change management flashcards as well. As a result, you will have a better chance to remember these challenging notions. Apart from that, while preparing for tests or exams on this discipline, you may use these flashcards to recall everything you have already learned.
What are the main reasons that people resist change within an organization? 1. Change is about future but we live in the present 2. Change is perceived as being always destructive 3. More work 4. Uncertainty 5. Ruining existing plans Three Phases of Change 1. Current State – employees live Read more…
5 stages of Organizational Decline Blinded Inaction Faulty Action Crisis Dissolution managing Change resistance to change is casued by self-interest, misunderstanding and distrust, and a general intolerance for change. 8 Reasons for resistance of change 1. Fear of the unknown 2. Fear for loss of security 3. Fear for loss Read more…
change management the pricess, tiols and techniques to manage the people side of change to achieve the required business results leadership/sponsorship project management change management project change triangle model leadership/spinsorship provides guidance/governance project management gives structure to the technical side of the change change management supports the people side of Read more…
Why do people resist change? 1)Change is always destructive 2)Change is about the future but we live in the presence _____ state creates stress and anxiety Transition Why do employees fear change? 1)Comfort with current state 2)Not aware of the business need 3)Unsure if they have skills needed for future Read more…
Change management can be applied to every type of software development EXCEPT: – Security patches – Source code – Web pages – Change management should be applied to all types of software development. Change management should be applied to all types of software development. All access to systems, software, and Read more…
If the nature of the change is incremental and the scope of the change is realignment, what type of change is occurring? • Evolution • Adaptation • Reconstruction • Revolution The correct answer is: Adaptation is the most common type of change. It does not require the development of a Read more…
Four basic conditions are necessary before employees will change their behavior 1. A COMPELLING STORY, because employees must see the point of the change and agree with it 2. ROLE MODELING, because they must also see the CEO and colleagues they admire behaving in the new ways 3. REINFORCING MECHANISMS, Read more…
Organisational Change The process of taking the existing organisation, altering it, then establishing a new or altered form Caused by internal and external pressures Internal Pressures Employees, Corporate Culture, Company Policies, Management Style Operating Pressures Suppliers, Customers, Competition, Creditors, Unions External Economic, Government, Technology, International, Social/Demographic, Environmental, Geographic Driving Forces Read more…
Change management The management process of planning, forecasting, controlling and steering change within an organization. Change masters Skilled managers in the art of change management. They are able to deal with change by adapting and reacting quickly to different scenarios. Driving forces The forces acting for change Force field analysis Read more…
Kotter Kotter designed an 8 step process to help business’ implement change 1) Create a sense of urgency 2) Form a powerful coalition 3) Create a vision for change 4) Communicate the vision 5) Remove obstacles 6) Create short term wins 7) Build on the change 8) Institutionalise the change Read more…
Change Sponsors responsible for initiating change in an organization Change Agents responsible for implementation of change in an organization Change Targets individuals/groups who undergo the change Four Levels of Change Knowledge (Easiest), Attitude (Emotional), Individual Behavior (Habits), Group Behavior (Hardest) Reactions to Change Denial, Resistance, Adaptation, Commitment Directive Change Cycle Read more…
The role of leadership in change management Managers and leaders of the organisation play a vital role in the successful implementation of organisational change. There are three skills necessary for effective leadership -Diagnosing -Adapting -Communicating Leadership is to manage organisations through periods of change or crisis The leader is a Read more…
Subculture A group of people with a culture which is different from the larger culture to which they belong. Change Curve Model A change process model that explores how individuals manage personal change. Leadership The process by which one person influences the thoughts, attitudes, and behaviors of others. Organizational change Read more…
Change Management Resources, Roles, and Responsibilities Strategy; Communication Strategy; Learning and Development Strategy; Change Resources Inventory; Procurement Guidelines and Policies Resource Plan Communication Strategy; Current Communication Channels, Tools, and Methods; Key Messages; Learning and Development Strategy; Project Charter and Documentation; Project Schedule and Plan; Sponsorship Strategy; Stakeholder Analysis; Stakeholder Engagement Read more…
why do we need change? organizations must be able to change in order to be competitive Institutional Isomorphic Change – coercive isomorphism – mimetic isomorphism – normative isomorphism coercive isomorphism when an organization is forced to change due to societal expectations and regulations that govern their activities mimetic isomorphism when Read more…
Janssen’s Model of Change – four stages Contentment, Denial, Confusion, Renewal Contentment No need or demands for change, in control, energy is focused on the current system, cycle complete Denial First reaction to change; can help stay focused on current priorities, try to suppress pressure of changes, may respond with Read more…
Internal Environment Comprises the forces inside an organization that affect how managers set expectations, how employees perform their roles, and how the company interacts with stakeholders and responds to external environments (sometimes Stakeholders and Constituents can internally effect) What are internal environments emphasized by? management-focused capitalism External Environment Specific and Read more…
Change management ensures and enables… Ensures that whatever is changed will not disrupt the workings of the whole machine. And enables the effective execution of the relevant change management activities required to make a change occur Change initiatives can be categorized into three main types: 1) Transformational change 2) Bounded Read more…
Strategic change occurs when the organisation decides to change its strategic direction in light of internal or external factors. This then leads to large-scale changes in structure, culture and systems to support the new strategic direction. What makes strategic change complicated is that it often comprises a large number of Read more…
External Forces for Change originate outside of the organization, can be opportunity or ultimate failure demographics technology shareholder, customer, market changes social / political Internal Forces for Change come from inside the orgnization, from HR or Management HR Problems employee perceptions about how they are treated CFOs 1/3 are gone Read more…