IB Business and Management Unit 1.8: Change and the Management of Change
Change management
The management process of planning, forecasting, controlling and steering change within an organization.
Change masters
Skilled managers in the art of change management. They are able to deal with change by adapting and reacting quickly to different scenarios.
Driving forces
The forces acting for change
Force field analysis
Kurt Lewin’s model of change management that deals with the forces for and against change.
Resistance to change
Refers to the pressures from staff against change being introduced.
Restraining forces
The causes of resistance to change.
Stakeholder mapping
A management tool for dealing with change and conflict by identifying the level of influence of various stakeholder groups and their likely reaction to change.