LM04 Change Management

Published by admin on

Active Resistance
Active resistance includes finding
fault, ridiculing, appealing to fear,
and manipulating.
Adaptability is the ability to adjust oneself to changed, unexpected, or ambiguous situations by actively seeking information and by demonstrating openness and support of different and innovative change ideas.
Cognitive Flexibility
Cognitive flexibility involves incorporating different thinking strategies and mental frameworks into your planning, decision making, and day to day activities.
Dispositional Flexibility
Leaders who display dispositional flexibility operate from a place of optimism grounded in realism and openness.
Emotional Flexibility
Emotional flexibility is the ability to change how you deal with your own and others’ emotions.
Janssen’s Model of Change
Contentment, Denial, Confusion, and Renewal
Kubler-Ross’ 5-stage Model
Denial, Anger, Bargaining, Depression, and Acceptance
Lewin’s Phases of Change
Unfreezing > Changing > Refreezing
Passive Resistance
Passive resistance includes agreeing
verbally but not following through,
feigning ignorance, and withholding
Positive Resistance
Insightful and well-intended debate, criticism, or disagreement doesn’t necessarily equate to negative resistance, but rather may be intended to produce a better understanding of the change as well as additional options and solutions.
Pressures for Change
Internal environment, external environment, globalization, peace, and demographics
Rogers’ Diffusion of Innovations Theory
Innovators, Early Adopters, Early Majority, Late Majority, and Laggards
Synthesizing Requirements for Change
Assess the Potential Change Initiative, Making the Change Happen,
Categories: Change Management