Leadership Styles a. Autocratic Leadership b. Democratic Leadership c. Laissez Faire Leadership Autocratic Leadership make decisions on behalf of the group and maintain strict order Democratic Leadership promotes group-based decision making, active member involvement, honest Read more…
autocratic retains all authority, makes all decisions and establishes one-way communication with the work group autocratic leadership style good for crisis situations Democratic focuses on teamwork and workgroup participation in decision-making, leader collaborates with others Read more…
Customer Obsession Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. Ownership Leaders are owners. They think Read more…