Project Management Midterm

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Project managers would prefer to communicate in which of the following manners if given a choice?
Informal and oral
Which type of interpersonal influences would be represented by a project manager that has a command of technology?
Expert Power
William Ouchi’s approach that managers in Japanese companies have a better relationship with their subordinates falls under:
Theory Z
If the customer’s SOW contains words such as nearly or approximately, then:
The customer uses his discretion in determining the meaning
An employee who would turn down a promotion in order to remain as a project manager would most likely be at which level of Maslow’s hierarchy of needs?
Self-actualization
Which of the following is not a benefit of having a highly detailed work breakdown structure?
Lower status reporting costs
Generally speaking, the lowest level in the WBS is referred to as:
The work package
Coercive power most often represents:
Penalty power
Which of the following types of interpersonal influences comes from the recognition that the project manager is officially empowered to give orders?
Legitimate power
Which of the following is usually preferred for the placement of the project manager with regard to the WBS? The project manager’s salary should be:
There should be only one WBS element covering the project manager’s salary
Which of the following types of interpersonal influences would be representative of workers that are attracted to a particular project?
Referent power
Plans such as the cost plan, schedule plan and quality plan are referred to as:
Subsidiary plans
Which one of the following is not one of the three steps of controlling
Authorizing
The person with the ultimate responsibility to make sure that all work required by the SOW and only the work required by the SOW is performed is the:
Project manager
The term scope creep is best described as:
increasing featurism
PMBOK views project integration management as one of the most important because it coordinates the other eight knowledge areas
true
A contractor accepts a project, after go-ahead, and the contractor discovers that the statement of work was ill-defined and pushed through scope changes that significantly alienate the customer. The customer pays for the scope changes and then files a lawsuit against the contractor to recover the cost of the scope changes. Neglecting the type of contract, the court would most likely rule that:
The customer is at fault for providing a statement of work that could be misinterpreted
Continuously agreeing to project changes is an example of:
scope creep
The scope boundary establishes both what is, and what is not part of the project work to be completed by the project team
true
Which of the following is the most common type of project authority?
Project charter
Generally speaking, work packages are assigned to one functional unit
True
Scope creep is generally the result of:
poorly defined SOW
Laissez-faire leadership most likely represents:
delegating
Democratic leadership most likely represents:
Participating
Scop change control procedres protect the scop boundary from expanding as a result of increasing featurism
True
A customer is unhappy with the performance thus far on a project. The customer states that, unless scope changes are made at the contractor’s expense, the contractor would he removed from the customer’s preferred bidders list for future contracts. The contractor should.
Perform the scope changes at the contractor’s expense
According the the PMBOK area of scope management, one of the processes is scope planning which means ensuring that authority and resources are committed to developing a scope management plan.
False
Project expeditors generally have authority over the functional managers.
false
_____ organizes resources to perform specialized tasks or activities in order to attain the goals of the organization.
The Functional Organization
Matrix structures allow for workers to be shared on multiple projects and at a lower than usual cost.
true
Most people seem to believe that the most common driving force for maturity in project management is:
survival
changes in scope boundary are handled through a
change control
Higher potential for conflict and poor response time are disadvantages of:
The Matrix Organization
Which organizational structure generally retains team members long after they are needed?
Projectized
Which of the following is generally not one of the five processes integrated into an enterprise project management methodology?
manpower staffing
Which of the following is not part of the project sponsor’s role?
selection of project team members
Which of the following three types of deliverables discussed in the book would be used to classify the final report that must be presented to the customer at the end of the project?
Software Deliverables
Which of the following organizational forms provides the least career path opportunities for project personnel?
Projectized
Industries that have _____ tasks and operate in a _____ environment demonstrated the greatest need for project management.
Complex; Dynamic
The more traditional organizational form best describes:
The functional organization
The major difference between projects and programs is usually:
time
_____ supports projects as the dominant form of business with each treated as a separate and independent unit within the organization.
The project-based organization
Which category of projects would involve a large number of functional units where the workers may be assigned either part-time or full-time?
matrixed
Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
The Matrix Organization
Continuously agreeing to project changes is an example of:
scope creep
According to Grinnell and Apple, organizational restructuring is needed because management is unhappy with technical skills though projects are being completed within time and cost.
false
Typical cost overruns on Government contracts in the early years of project management reached:
300%
Which of the following is a potential benefit of using project management?
identification of time limits for scheduling
With a line-staff organizational structure, department managers will readily accept instructions from the project manager.
false
Which of the following is reflective of the changes in project management according to Dr. Thamhain?
Moving toward full utilization of information technology
High potential for conflict and poor response time are disadvantages of the Matrix Organizational structure.
true
All of the stakeholders involved in a project either directly or indirectly may have a different definition of project success.
true
In which of the following schedule compression techniques is the cost of rework usually the greatest?
performing series of work in parallel
If the optimistic time for an activity is 6 weeks, the pessimistic time is 24 weeks and the most likely time is 12 weeks, then the expected duration is:
13 weeks
Completing activities in parallel is called_____
fast tracking
Which of the following is an activity-on-node network diagramming method?
PDM
Start-to-Start and Finish-to-Finish relationships allow activities to be worked on in parallel.
true
The major disadvantage of using a bar chart on large projects is that bar charts:
do not show dependencies between activities
Research suggests that projects that use a formal estimating tool have a better chance of delivering a system that is on time and within budget.
true
Predecessor activities are activities that must be completed before another activity can be started.
true
The PMBOK® area called project time management includes all of the following except:
assign activities
The Critical Path is:
the longest path in the project network.
Sunk costs include such things as rent, utilities, insurance, and other administrative costs.
true
The critical path is the shortest path in the project network and also is the longest time in which the project can be completed.
false
Which of the following schedule compression techniques usually requires adding more resources to each work package that is being compressed?
crashing
_____ is the most common, real-world method of estimating projects.
bottom-up estimating
Which of the following is normally not one of the three critical parameters provided in information reporting to the customer?
risks
The critical path is the longest path in the project network and also is the shortest time in which the project can be completed.
true
Which of the following statements about the work breakdown structure (WBS) is not true?
The WBS should be developed by the project manager.
An estimation technique characterized by schedule and cost estimates of how long something should take or should cost.
D.
Top-Down Estimating
The work breakdown structure (WBS) decomposes, or subdivides, the project into smaller components and more manageable units of work called work packages.
true
Activities with zero time durations are called:
dummy activities
With departmental project management, the person assigned to head up the project is called a:
project leader
For informal project management to be effective, which of the following must exist among the project team?
A. Effective communications
B. Cooperation
C. Trust
*D. All of the above
The primary difference between formal versus informal execution of a project is the:
amount of paperwork
Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
The Matrix Organization
Which of the following is not an organizational stakeholder?
customers
In which life cycle phase do project sponsors become most actively involved in the project?
Initiation
A single organizational structure is best for all organizations regardless of strategy.
false
The Project Organizational structure supports clear authority and responsibility, improved communication, and high levels of integration.
true
Uncontrolled obstacles can result in:
an inability to cope with changes in technology
Which of the following is not one of the three critical terms to consider when looking at organizational workflow?
span of control
The structure that reveals most clearly how individuals in an organization relate is the:
The Informal Organization
In which organizational form is it highly unlikely that project management would be a career path?
Traditional
Which category of projects would be most suited for a small project that stays in one functional unit and is headed up by the functional manager?
Individual
What type of project manager would have employees (i.e. team members) that report directly to the project manager full-time for the duration of the project?
Tiger team leader
In which life cycle phase do project sponsors become most actively involved in the project?
initiation
Which category of projects would involve a large number of functional units where the workers may be assigned either part-time or full-time?
Matrixed
Which of the following techniques led to the acceptance of project management principles?
over the fence management
Project isolation, duplication of effort, and projectitis are disadvantages of:
the project-based organization
In which organizational form are the formal and informal organizations well established?
traditional
Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
The Matrix Organization
Which of the following functions of classical management is generally not performed by the project manager?
staffing
Breadth, depth of knowledge, and experience are advantages for projects sponsored by organizations with functional structures.
true
Which of the following is not a capital market stakeholder?
unions
Accountability can be defined as:
Authority plus responsibility
Which of the following is the role of the PM rather than the role of the functional manager?
what work will be done
Project management restructuring allowed companies to manage projects that _____.
cannot be handled by the traditional organization
The PM’s role with regard to interface management does not include interfacing:
Between senior management and various external stakeholders
High level of integration, improved communication, increased project focus, higher potential for conflict, and poorer response time are advantages and disadvantages of:
the matrix organization
Successful project management does not require that people understand how to report to multiple bosses.
false
The Project Organizational structure supports clear authority and responsibility, improved communication, and high levels of integration.
true
_____ integrates areas and resources throughout the organization.
The matrix organization
With the project expeditor organizational structure, the expeditor is usually brought on board:
when a problem arises
Which of the following most likely represents a project champion rather than a project manager?
Seeks perfection
Projectitis sometimes occurs when the project manager and project team develop a strong attachment to the project and to each other.
true
Which of the following three types of deliverables discussed in the book would be used to classify the final report that must be presented to the customer at the end of the project?
Software deliverables
The project manager’s role as an integrator of activities does not include integration of activities necessary to:
All of the following are PM roles:
A. Develop the plan
B. Execute the plan
C. Make changes to the plan
D. All the above are PM roles
Which of the following is not a product/market stakeholder?
creditors
According to the text, which of the following is not a life cycle phase for project management maturity?
time
Effective project management pushes decision making:
down in the organization
Which category of projects would be most suited for a small project that stays in one functional unit and is headed up by the functional manager?
individual
Which of the following is not a present view of project management?
Providing good products rather than business solutions
Historically, which functional organization provided the greatest resistance to project management implementation?
sales
The most difficult decision for a sponsor at the gate review meeting is to:
cancel the project
According to the text, which of the following is not a life cycle phase for project management maturity?
planning phase
Money already spent on a project is called
sunk costs
Project phases are also known as
stage gates
A stage gate allows a project to
continue after performance and deliverable review against a set of predefined metrics
If the deliverables of the phase, or stage, met the predefined metrics
the project is allowed to continue
Project management processes are aggregated into what Process Groups?
Initiate
Plan
Execute
Monitor and Control
Close
Project managers generally spend what percent of their time involved in some type of communications?
90%
Which of the following is the most common type of project authority?
project charter
The scope boundary establishes both what is, and what is not part of the project work to be completed by the project team.
true
Which of the following is usually not validated by using the WBS?
the quality of the deliverables
If the optimistic time for an activity is 6 weeks, the pessimistic time is 24 weeks and the most likely time is 12 weeks, then the expected duration is:
13 weeks
If the slack in a 12 week activity is 6 weeks and ES = 4, then LF = _____.
22
Waiting for people, incomplete work and numerous telephone calls are referred to as:
time robbers
Which of the following is normally not one of the three critical parameters provided in information reporting to the customer?
risks
Which of the following cannot be determined after performing a forward pass and a backward pass on a network diagram?
the effort in each activity
Which of the following schedule compression techniques is often the lowest risk and with the added benefit of lowering the cost?
Descoping
Project managers that refuse to delegate and have limited faith in the ability of the team create time management problems for:
themselves
Which of the following scheduling techniques is most appropriate today for reporting project status to a customer during an interchange meeting?
BAR charts
Which of the following network diagramming methods allows for branching and looping?
GERT
During competitive bidding, a contractor can submit inclusions and exclusions to the customer’s preliminary statement of work.
true
Which of the following is often overlooked when planning and budgeting a project?
cost and size of contractual documentation
Which of the following people has the greatest influence on how much authority a project manager will possess on a given project?
project sponsor
If the project manager’s authority is not documented, then the project manager is expected to assume whatever authority he / she needs to get the job done.
true
What is the project sponsor’s responsibility with regard to the WBS preparation?
The sponsor should not be involved in WBS development.
Which of the following processes of Scope Management Process centers on defining and documenting the stakeholders’ needs to properly manage expectations?
collect requirements
Which of the following is not a benefit of having a highly detailed work breakdown structure?
lower status reporting costs
According to Douglas McGregor, team members that require supervision, direction and threat of punishment for non-compliance are called _____ employees.
Theory X
Changes in the scope boundary are handled through a _____.
change control
Project sponsors within the contractor’s company have the authority to change the scope of an external customer’s project as they see fit.
false
A project manager desires a work breakdown structure that goes through 6 levels of detail. Level 3 through level 6 would most likely be prepared by:
subject matter experts
All work packages in a project must be at the same level of the WBS
false
Project managers often rewrite the customer’s SOW into a document that the project team can easily understand. The document is called:
the scope statement
Project integration concerns making choices about where resources and effort should be concentrated, as well as anticipating and dealing with issues that often involves making trade offs between objectives and alternatives.
true
If six people are in a room participating in a conversation, then there are _____ two-way channels of communications.
15
Most project managers communicate _____ and most line managers communicate _____.
laterally and vertically downward
Which of Maslow’s levels would be a motivational force for newly hired employees?
physiological
Which of the following type of authority would come from the project manager’s job description?
De jure
During the execution of a project, the customer asks you to perform additional tests which the customer will pay for. Unfortunately, there are no resources available to perform the additional tests. The project manager should:
Let the sponsor make the decision on what to do.
A project manager that communicates honestly, fairly and by the book is called a ____communicator
ethical
Which of the following is normally not addressed in a change control board meeting to approve a scope change
which functional unit will perform the change
The document that is prepared at the beginning of a project in order to clarify the roles and responsibilities of the team members is called a:
Responsibility assignment matrix
During an interface meeting with your customer, both of you have different interpretations of the raw data. If the customer’s interpretation is correct, then the direction of ,the project should change. However, the customer states that they need more time to determine if their interpretation is correct. As the PM, you should:
Continue on with your existing baseline until the customer confirms that the direction must change.
What is the project sponsor’s responsibility with regard to the WBS preparation?
The sponsor should not be involved in the WBS development
sunk costs include things as rent, utilities, insurance, and other administrative costs
false
the alternative to sigma is
all are possible
the best source of revenue for a customer-requested scope change is:
a customer-funded contract amendment
with type of project report would we most likely find EAC and ETC
forecast
a common cause for a favorable SV but unfavorable CV might be:
using overtime
rent, utilities, insurance and administrative costs are examples of:
indirect costs
identifying the critical path is important because a project can only have on critical path and it never changes
false
earned value measurement systems must be capable of
all of the above
which of the following quality gurus focused on the four absolutes of quality
crosby
the best method to price out a work package is to use the:
actual salary of the workers assuming they are known
which of the following is not one of the four categories of the cost of quality
identification
the PMBOK area called project cost management includes estimate costs, determine budget, and control costs
true
a document that states the principles of quality would be a quality
policy
adding resources to an activity to shorten the critical path is called
crashing
identifying the critical path is important because any change in the duration of the activities or tasks on the critical path will affect the project’s schedule
true
the critical path has zero slack or float
true
which of the following is an estimating pitfall
all of the above
the fact that random variation is always present in any process is called
common cause variability
the weakness in all earned value measurement is the way we calculate
EV
variance envelopes are usually established because:
not all cost variances must be explained even though they exist
which category of projects would involve a large number of functional units where the workers may be assigned either part-time or full-time
Special
Which of the following scheduling techniques is most appropriate today for managing a project?
precedence charts
Which of the following is an activity-on-node network diagramming method?
PDM
Which of the following cannot be determined after performing a forward pass and a backward pass on a network diagram?
the effort in each activity
Negative slack is the result of:
The forward pass going beyond the customer’s end date and the backward pass is measured from the customer’s end date
Which of the following is false concerning the critical path in a network?
it is the path that contains the greatest number of activities
Smoothing out project resources from period to period is called
resource leveling
Laying out a network diagram when you know beforehand the size of the available resource
Resource allocation or resource limited planning
PERT network reflect what type of precedence diagram?
Finish-to-start
What are the maximum number of inputs and outputs that can exist in a node in the precedence diagramming method?
it is unlimited
cost performance index (CPI)
CPI Measures the value of the work completed at the measurement date against actual cost. This is the most critical of all EVM measurements. The formula is CPI = EV / AC.
cost variance (CV)
cost variance (CV) The difference between a task’s value at the measurement date and its actual cost. The formula is CV = EV – AC.
earned value (EV)
earned value (EV) The value of the work completed to date as it compares to the budgeted amount for the work component.
earned value measurement (EVM)
EVM is a tool and technique of the Cost Control process that compares what you’re received or produced as of the measurement date to what you’ve spent. The three measurements needed to perform earned value measurement are planned value (PV), actual cost (AC), and earned value (EV).
Estimate at Completion (EAC)
estimate at completion (EAC) A forecast of the total cost of the project based on both current project performance and the remaining work. The formula is EAC = AC + ETC.
cost control
A process that measures the project spending to date, determines whether changes have occurred to the cost baseline, and takes action to deal with the changes. This process monitors the budget and manages changes to the cost baseline.
common causes of variance
Variances that come about as a result of circumstances that are common to the process you’re performing and are easily controlled at the operational level. The three types of common cause variances are random, known or predictable, and variances that are always present in the process.
budget at completion (BAC)
budget at completion (BAC) The total amount of the project budget for a work package, control account, or schedule activity, or for the project.
actual cost (AC)
actual cost (AC) The cost to complete a component of work in a given time period. Actual costs include direct and indirect costs.
acceptance
The decision to tolerate the defects that are found as a result of the quality testing. This is also a tool for risk response planning.
cause-and-effect diagram
A Quality Control technique that shows the relationship between the effects of problems and their causes. This is also known as an Ishikawa diagram and a fishbone diagram.
TCPI to complete performance index
to-complete performance index (TCPI) The projected performance level that must be achieved in the remaining work of the project in order to satisfy financial or schedule goals. The formula is TCPI = (BAC − EV) / (BAC − AC).
When team members take direction from both the project and line managers, the type of project manager is usually
a heavyweight team leader
On a project headed up by a lightweight project manager, employees have their performance reviews made by:
line managers only
Which of the following is normally not part of a team member’s role?
sharing information with the sponsor
During the 1970s and 1980s, formal project management practices were put in place because the constraints were _____ and _____ boundaries had to be crossed
tight and several
Which of the following is not necessarily an obstacle to effective project management?
changes in project sponsorship
If a company advertises on television that they consider themselves as a solution provider to satisfy your business needs, then their driving force was most likely:
customer expectations
Companies can become reasonably mature in project management by designing the right support systems. In general, how much time usually elapses after maturity before a company becomes excellent in project management execution?
5 years
which of the following is not a major benefit of using life cycle phases?
easier task of selecting the project manager
In which of the following structures is budgeting and cost control easier to perform?
classical
In which organizational form is there no customer focal point?
traditional
Which of the following is not one of the integration mechanisms considered when creating work integration positions?
project managers rank and pay grade
In which organizational form is response to the customer’s needs the slowest?
traditional
With departmental project management, the person assigned to head up the project is called a:
project leader
In departmental project management, the person that ultimately ends up managing the project, assuming several departments are involved, is the:
division manager
In a line-staff organizational structure, the person heading up the project is called the:
project division leader
Other than the traditional structure, which organizational form has strong communication channels?
projectized
In which organizational form do we usually have the best balance among the time, cost and performance constraints on a project?
matrix
In a strong matrix structure, employees take daily direction from:
both, but the project manager has greater influence
According to the text, the “next generation” project manager must exhibit skills in all of the following except:
wage and administrative skills
Which of the following is usually not a major concern for the PM during the organizational staffing process?
union vs nonunion personnel
Probably the greatest risk to a project manager on a long-term project is to receive the best employees and then:
losing them to another project at an inopportune time
In a weak matrix structure, teamwork is not vital for project success because the team members are under the control of their functional manager.
false
Which people generally receive no visibility or credit for a job well done.
functional managers
Strange as it may seem, project managers should encourage conflicts to take place during recruitment and staffing.
true
Which of the following is not usually an option for a PM dealing with an incompetent worker?
removal from the company
During the past few years, which project management skill seems to have outpaced all other skills?
business conceptual skills
Professionally-trained people with advanced degrees often prefer:
to work with groups of people dedicated to their profession
Project team members often feel threatened by the possibility of the cancellation of the project. In which organizational form is this threat the greatest?
projectized
Some companies assign employees to a project management position as a lateral transfer move without a salary increase because:
the employee must demonstrate performance first
the person most qualified to assess the overall risk in a work package activity in a project is the:
team member/line manager
Who determines grade level of the employee needed to accomplish a task?
functional manager
You have just been awarded a contract in which you told the customer that a certain employee would be assigned full time on the project. Once the project begins, you discover that the employee is splitting his time between two projects per the instructions of his functional manager. You should
Determine the impact on the project and discuss it with the functional manager
After contract award, a customer requests that some of the senior workers in the functional areas be assigned to the project team. You priced out the project assuming the average worker would be assigned and furthermore assumed that the average worker could do the job effectively. You should discuss this first with:
project sponsor
Which of the following standard project estimating techniques is usually accomplished in weeks?
analogy
Pricing out the construction cost of a home by a cost per square foot would be representative of a _____ estimate.
parametric
When a functional manager tells you that your project is 10% more difficult than the standard project, the functional manager is providing you with a _____ estimate.
analogy
Which of the following projects would most likely have reasonably good estimating techniques?
contruction
Material provided in a proposal to justify one’s estimates are called:
back up data
An employee earning $40/hour works in a department where the overhead is 125%. A billable or charge back hour to this department would be:
$90
Which of the following components of life cycle costing incurs the largest cost?
operational and support
Which of the following is generally not part of capital budgeting?
life cycle cost estimating
Which of the following would be the first item to be discussed in the initial kickoff meeting for a project?
understanding of the requirements
A customer external to your company requests that a certain element of work be subdivided to lower level work packages and that cost/schedule information be reported at the lower levels. You should:
Check with the line managers first to see if cost and schedule can be reported at this level.
Consider the WBS shown below:

1.00.00

1.1.0

1.1.1

1.1.2

1.2.0

1.2.1

1.2.2
If the total program costs $100,000 and 1.2.1 and 1.2.2 are each $20 K, then the cost of 1.1.0 is:

$60 K
If the schedule variance is positive and the cost variance is negative, the project’s status is:
under budget ahead of schedule
The EVMS term that represents the value of work actually accomplished is:
EV
Which of the following terms is used to determine the trend on cost?
CPI
If PV = $100, EV = $200 and AC = $300, the status is:
over budget ahead of schedule
If SPI = 1.05 and CPI = 0.96, the project’s trend is:
over budget ahead of schedule
The difference between the cost baseline and the contracted cost is the:
management reserve
The form that is used to establish charge numbers is the:
work authorization form
The best source of revenue for a customer-requested scope change is:
a customer-funded contract amendment
The best method to price out a work package is to use the:
actual salary of workers assuming they are known
Which of the following escalation factors are usually paid for with funds from the management reserve?
A. Salaries

B. Overhead rates

C. Material costs

Dr. Juran’s cost of quality model suggests that complete elimination of all defects may not be cost-effective.
True
The collective term for the formal quality activities and processes is called:
qauilty assurance
The person or group with greatest ability to influence cost at project initiation is:
the customer/owner
Which quality guru was heavily involved with quality control charts?
Deming
Consider the following: BAC = $1000, VAC = <$200>, and AC = $400. Therefore EV = _____.
$480
Once the project schedule and budget are accepted by the client or sponsor, the project plan becomes the baseline plan that will be used as a benchmark to track the project’s actual progress.
True
If the upper and lower control limits of a process are set at plus or minus three sigma, then what percent of the units produced are expected to satisfy the customer’s requirements?
99.73%
The EVMS term that represents the value of work actually accomplished is:
EV
The project budget is determined by the project schedule, the cost of the resources assigned to each of the tasks, and by any other direct or indirect costs and reserves.
True
The cost of labor for using a resource are _____
Direct Costs
A common cause for a favorable CV but unfavorable SV might be:
Too few workers on the project
The establishment of all of the charge numbers for a project is called the:
Code of accounts
The final step in determining the cost of an activity is:
ensuring resources are leveled
Which of the following is not generally a special cause variability?
A point outside of the control limit
The idea that there is a cost associated with using a resource is _____
Prorated costs
The cause and effect chart is used to _____.
Determine its cause
Crosby believed that the cost of quality was the cost of conformance to quality.
False
The balance between quality and cost is called:
Salability
Which of the following is not one of the four categories of the cost of quality?
Identification
_____ is well suited for developing simulations where the project manager can conduct sensitivity analysis for schedule planning and risk analysis.
PERT
The EVMS term that represents the value of work actually accomplished is:
EV
If PV > AC, then we are spending less than the plan called for but we do not know if that’s good or bad without having a value for EV.
True
The alternative to three sigma is:
6 Sigma
Quality is defined by the:
Customer
Which of the following quality gurus developed an approach for determining the cost of quality?
Juran
The fact that random variation is always present in any process is called:
Common cause variability
Rolling wave planning is:
preparing a summary plan and developing incremental detailed schedules
Consider the following: BAC = $1000, VAC = <$200>, and AC = $400. Therefore, SV = _____
Cannot be determined
The weakness in all of earned value measurement is the way we calculate:
EV
At project initiation:
Many cost reduction opportunities exist and the cost of each change is low
__ is well suited for developing simulations where the project manager can conduct sensitivity analysis for schedule planning and risk analysis
PERT
The plan-do-check-act cycle is attributed to:
Deming
An S-Curve plots:
Cumulative cost as a function of time
Design of experiments is attributed to:
Taguchi
Scheduling other projects so that resources may be shared is_____
Critical Chain Project Management
Which of the following is generally not part of capital budgeting?
Life Cycle cost estimating
A common cause for a favorable SV but unfavorable CV might be:
using overtime
he collective term for the activities and techniques within the overall process is called:
quality control
Confidence in project estimates will be highest _____
later in the project
Two common time management forms, as described in the book are called:
to-do-pad and daily calendar log
The technique used to find the sequence of tasks with zero slack (or float) is most closely associated with:
critical path analysis
Based upon the following diagram and activity durations, the Critical Path is:
A+B+C+F+H+J
An estimation technique characterized by the dividing the project into smaller modules and then directly estimating the time and effort in terms of person-hours, person-weeks, or person-months for each module best describes
bottom-up estimating
A start-to-finish activity is the most common relationship between two activities.
false
Which type of chart provides the least “predictive” value?
Bar charts
Which of the following activity-on-arrow network diagramming methods does not require three estimates for durations?
ADM
An estimation technique characterized by the allocation of a timeframe for a specified activity. e.g. a team has two weeks to complete a task and at the end of two weeks work on that task ceases.
time boxing
The critical path is the path in the network with the greatest amount of risk.
false
Project success will be determined in large part by __
thinking carefully through activities and estimating their durations.
Which of the following is not one of the four network diagramming techniques?
VERT
A charting technique designed to illustrate the inductive and deductive reasoning necessary to achieve some objective is called a _____ Diagram / network
logic
An activity in a network has the following characteristics: ES = 10, EF = 18 and LS = 12. The duration of the activity is:
8
_____ can help manage the Critical Path by providing information about which activities can be delayed without affecting the deadline target date.
project network diagrams
Each phase of the project should provide at least one specific deliverable.
true
Which of the following network diagramming methods do not use dummy activities?
PDM
One way to ensure that the WBS has the appropriate level of detail is to ensure that the people who do the work are involved in its development.
true
The critical path is the path in the network with the greatest amount of risk.
false
Which of the following is false concerning the critical path in a network?
It is the path that contains the greatest number of activities
Which of the following scheduling techniques is most appropriate today for reporting project status to a customer during an interchange meeting?
BAR charts
The measurement of lag is made within an activity whereas slack is measured between activities.
false
Laying out a network diagram when you know before-hand the size of the available resource pool is called:
Resource allocation or resource limited planning
What are the maximum number of inputs and outputs that can exist in a node in the precedence diagramming method?
it is unlimited
Installing a server before loading the operating system is an example of a finish-to-start relationship.
true
Which of the following type of interpersonal influence has as its source the individual rather than the company?
referent power
According to the PMBOK® area of scope management, one of the processes is scope planning which means ensuring that authority and resources are committed to developing a scope management plan.
false
Which of the following quality gurus focused on the four absolutes of quality?
Crosby
A Pareto Diagram is used to identify and prioritize quality problems.
true
In which project life cycle phase does quality begin?
Initiation/Planning
The critical path is the path in the network with the greatest amount of risk.
false
Categories: Project Management