Chapter 10: Teams and Team Building

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Small Group
is defined as any structures that include 3 to approximately 15 people
A team
consist of a small group whose members share a common purpose, hold themselves individually and collectively responsible for goals, and have complementary skills and agreed on processes for working together.
B= f(P,E)
Behavior is a function of interaction of the person (P) and the environment (E).
Autocratic leader
will make decisions without inputs from others
Democratic leader
will seek input and then either makes a decision or engage the group in collective decision making
Laissez-faire leader
remains at a distance from the decision making process, allowing the group to make the decision without leadership intervention.
Bruce Tuckman’s model
Stage 1: Forming
Stage 2: Storming
Stage 3: Norming
Stage 4: Performing
Stage 5: Adjourning
Susan Wheeler’s Integrated model
Stage 1: Dependency and Inclusion
Stage 2: Conflict and Counterdependence
Stage 3: Trust and Structure
Stage 4: Productivity and Work
Stage 5: Termination
Group Roles
includes expectations about who does what and how the they do it, as well as who is responsible for what.
Group Norms
are informal standers of behavior that guide group members behavior. ( the way we do things)
is a system in which people are given power, responsibility and roles because of superior intellect, talent and competencies.
Social Status
is the relative standing or prestige you have compared with others in groups to which you belong.
– can be formal or informal (richness of your social network
Myers-Briggs Type Indicator
Intuiting – abstract concepts, follow hunches, can see the big picture
Sensing – Pragmatic, follow data and facts

Thinking – analyze, ordered an logical
Feeling – follow their heart

Introversion – Energized in isolation
Extroversion – Energized in being around people

Judging – Make decision based on data at hand
Perceiving – Comfortable with ambiguity, play by ears

People who likes working with abstract concept and develop experiments to test these concepts.
tend to focus on concrete experiences and to reflect deeply and generate lots of possibilities.
They are the theoretician of the world
They are the doers and practitioners
A paradox
is any situation in which two opposing facts are both true at the same time, yet cannot be true at the same time.
Self – directed team
Team in which there is no formally designated leader and members organize their own activities.
Total Quality Members (TQM)
relies on the initiative and insight of employers to solve problems and improve process in the areas with which they are initially familiar with.
High – Performance Team
A team that performs beyond ‘all reasonable expectations’ as compared with other teams in similar situations.
Group thinking
is a collective pattern of defensive avoidance that leads people in a group to adopt a singular view even when there is a evidence to the contrary
Functional Conflict
involves allowing or encouraging differences in opinions among team members in order to yield better group outcomes.
Dysfunctional conflict
involves aggression, personal attack, or ways of expressing differences that undermine group success.
Categories: Team Building