PM: Team Building

Defn: Team
-The members have as their highest priority the achievement of team goals.
-Personal goals are also important, but team goals take precedence.
-The success of the group is most important.
-Members support each other, collaborate freely, and communicate open and freely with each other
Non-Team Players
-members have their own agendas
-win/lose orientation
-shifting agendas/power subgroups
-lack of commitment
Kinds of Teams
-Quality circles
-Task force
-Committee
-Project group
Benefits of a team
-Committed people
-Quality
-Communication
-Collaboration
-Decisions/solutions
-Efficient use of resources
Participative Management
-Based on trust, respect, and openness
-Decisions are made with input from staff
-ex: scheduling, problem solving, task assignment
-Not all are democratic, nor are votes taken
-All staff members are aware that decisions are made with consultation
Stages of Team Building
-Searching
-Defining
-Identifying
-Processing
-Assimilating/reforming
Searching
-The group is trying to decide on the roles of the members, or the tasks that need to be done
Defining
-Definition of tasks or objectives
-People begin to see what kind of role they will play
Identifying
Members begin to understand that they are now part of a group and not members with their own agendas
Processing
Group works together on the task and evaluates how they are doing
Assimilating/Reforming
-Some groups will have a mission change or individual players may change
-Some groups will cease to exist once the task has been completed
Team Building Roles
-Supporting
-Harmonizing
-Mediating
-Gate keeping
-Confronting
-Summarizing
Supporting
Supporting team members, even when you don’t agree
Confronting
-When an individual’s behaviour is detrimental to the success of the team, they need to be reminded not to interfere, as so to allow the group to function
Gate-Keeping
Ensures that everyone has a chance to speak or participate
Mediating
Mediation occurs when there is a major disagreement that can’t be resolved
Harmonizing
Summarizes the discussion and brings the group back together when there is a debate
Summarizing
Someone needs to summarize the group from time to time to focus them and let them know where they’re at
Team Subverting Roles
-Naysaying
-Yesbutting
-Shutting off
-Dominating
-analyzing or labeling
Shutting Off
Person interrupts and changes the subject of the speaker
Analyzing/Labelling
Putting labels on someone’s behaviour
Dominating
taking over the conversation
Yes Butting
I hear you, BUT you’re wrong
Naysayer
Devil’s advocate
Assertive Communication
-Gives info about the situation; describes it as they see it
-Expresses feelings about the situation
-Seeks change in the other – describes desired behaviour
-Defines the benefits of change
Responsive Behaviour
-Seeks information – invites the other person to describe the situation
-Seeks to know the feelings of the other
-Seeks change in self and will change the behaviour when it hasn’t been helpful
-Defines the benefits of the change to self
Searching
Categories: Team Building