PM: Team Building

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Defn: Team
-The members have as their highest priority the achievement of team goals.
-Personal goals are also important, but team goals take precedence.
-The success of the group is most important.
-Members support each other, collaborate freely, and communicate open and freely with each other
Non-Team Players
-members have their own agendas
-win/lose orientation
-shifting agendas/power subgroups
-lack of commitment
Kinds of Teams
-Quality circles
-Task force
-Project group
Benefits of a team
-Committed people
-Efficient use of resources
Participative Management
-Based on trust, respect, and openness
-Decisions are made with input from staff
-ex: scheduling, problem solving, task assignment
-Not all are democratic, nor are votes taken
-All staff members are aware that decisions are made with consultation
Stages of Team Building
-The group is trying to decide on the roles of the members, or the tasks that need to be done
-Definition of tasks or objectives
-People begin to see what kind of role they will play
Members begin to understand that they are now part of a group and not members with their own agendas
Group works together on the task and evaluates how they are doing
-Some groups will have a mission change or individual players may change
-Some groups will cease to exist once the task has been completed
Team Building Roles
-Gate keeping
Supporting team members, even when you don’t agree
-When an individual’s behaviour is detrimental to the success of the team, they need to be reminded not to interfere, as so to allow the group to function
Ensures that everyone has a chance to speak or participate
Mediation occurs when there is a major disagreement that can’t be resolved
Summarizes the discussion and brings the group back together when there is a debate
Someone needs to summarize the group from time to time to focus them and let them know where they’re at
Team Subverting Roles
-Shutting off
-analyzing or labeling
Shutting Off
Person interrupts and changes the subject of the speaker
Putting labels on someone’s behaviour
taking over the conversation
Yes Butting
I hear you, BUT you’re wrong
Devil’s advocate
Assertive Communication
-Gives info about the situation; describes it as they see it
-Expresses feelings about the situation
-Seeks change in the other – describes desired behaviour
-Defines the benefits of change
Responsive Behaviour
-Seeks information – invites the other person to describe the situation
-Seeks to know the feelings of the other
-Seeks change in self and will change the behaviour when it hasn’t been helpful
-Defines the benefits of the change to self
Categories: Team Building