PM: Team Building

-The members have as their highest priority the achievement of team goals.
-Personal goals are also important, but team goals take precedence.
-The success of the group is most important.
-Members support each other, collaborate freely, and communicate open and freely with each other

-members have their own agendas
-win/lose orientation
-shifting agendas/power subgroups
-lack of commitment

-Quality circles
-Task force
-Committee
-Project group

-Committed people
-Quality
-Communication
-Collaboration
-Decisions/solutions
-Efficient use of resources

-Based on trust, respect, and openness
-Decisions are made with input from staff
-ex: scheduling, problem solving, task assignment
-Not all are democratic, nor are votes taken
-All staff members are aware that decisions are made with consultation

-Searching
-Defining
-Identifying
-Processing
-Assimilating/reforming

-The group is trying to decide on the roles of the members, or the tasks that need to be done

-Definition of tasks or objectives
-People begin to see what kind of role they will play

Members begin to understand that they are now part of a group and not members with their own agendas

Group works together on the task and evaluates how they are doing

-Some groups will have a mission change or individual players may change
-Some groups will cease to exist once the task has been completed

-Supporting
-Harmonizing
-Mediating
-Gate keeping
-Confronting
-Summarizing

Supporting team members, even when you don’t agree

-When an individual’s behaviour is detrimental to the success of the team, they need to be reminded not to interfere, as so to allow the group to function

Ensures that everyone has a chance to speak or participate

Mediation occurs when there is a major disagreement that can’t be resolved

Summarizes the discussion and brings the group back together when there is a debate

Someone needs to summarize the group from time to time to focus them and let them know where they’re at

-Naysaying
-Yesbutting
-Shutting off
-Dominating
-analyzing or labeling

Person interrupts and changes the subject of the speaker

Putting labels on someone’s behaviour

taking over the conversation

I hear you, BUT you’re wrong

Devil’s advocate

-Gives info about the situation; describes it as they see it
-Expresses feelings about the situation
-Seeks change in the other – describes desired behaviour
-Defines the benefits of change

-Seeks information – invites the other person to describe the situation
-Seeks to know the feelings of the other
-Seeks change in self and will change the behaviour when it hasn’t been helpful
-Defines the benefits of the change to self