Will not purchase from Mercari again. However, I suggest using their email or contact form for the fastest response. Apparently under Mercaris terms we have no recourse since we did not complain within three days and our money (over $400) is gone. With so many potential buyers, you have a good chance of selling your items. Disclosure: Our articles contain affiliate links, meaning that we make a small commission if you make a purchase through the link. Despite taking photos they still didn't credit me a return. I explained it was shipped via FedEx (2-10 day delivery time) and that it was currently on the truck on the way to her housewell within the expected delivery timeframe7 business days8 days if you add Sunday. Mercari is a great place to look for a good deal or to get items for a buy-and-sell business. You should also never share your login details to prevent people from hacking into your account. var m3_r = Math.floor(Math.random()*99999999999); Is it vague, misleading, or downright inaccurate? Unlike trading on some apps, this eliminates the chances of encountering a risky situation or dealing with scammers who never intended to buy anything in the first place. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. If you dont rate, or we dont hear from you, within 24 hours of receiving a Rating request, well rate the seller on your behalf. Whats a common sticking point? Besides this, Mercari also has a delivery option called Mercari Local. Mercari is pretty flexible regarding what can be sold, as long as it is not an illegal item like firearms, of course. Was this article helpful? 2. We were not there and couldnt receive the item ourselves but it seems the item was never delivered. Currently, Mercari Local is available in select areas only. ,